My name is John, I got to know about Skyler town car from one of my friends who gave great reviews about it. He had booked the limousine for his bachelor’s party sometime back. So I thought of trying their service for the first time, I had never planned such a surprise before. I had booked a high end limousine with Skyler town car service as a surprise for my wife on our 5th wedding anniversary. I have been busy a lot in the past few years, so I wanted to make up for all those lost times, birthdays and anniversaries as well. Which means, this was a really big deal for me and I wanted it to be absolutely smooth. The booking process was rather easy and the customer care executive was very polite. She was patient with all my queries and repeated questions and was happy to explain again if I had any doubts. I really appreciate that, because I have had bad experiences before with other companies and have stopped booking with them. But here, they make the customer feel so important, it is very thoughtful of you. I did not want my car rent to be very expensive as I had other things also planned for the day. So I had a fixed budget for celebrating our anniversary. The team was equally enthusiastic about helping me with my plans once they got to know about my intentions, which was very nice of them. I opted for a site-seeing day trip along with a romantic drive.After noting down all my requirements, the executive repeated everything so there is no miscommunication between us. They did not offer any fixed service to me but customized it according to my requirements. They showed absolutely no problem for accommodating any request. She said I will get the booking details on my phone soon. The soon was pretty soon and I think within 11-12 minutes I had all the booking details along with the car and driver details. I had asked them to decorate the car a little to surprise my wife. They willingly did that and it was breath taking, thank you for this gesture. Our car arrived at the exact time I wanted it to be, my wife took time to get ready but the car was waiting, hats off to the punctuality, I had not witnessed it since long. My wife was awestruck with the surprise and she loved every bit of it. The choice of roads and site seeing was beautiful. We enjoyed romantic long drive and the sites shown were so perfect. Our chauffeur was so polite and humble, he made our trip even more beautiful. We spent the whole day reminiscing about old times looking at all the pretty places. It was like being on our honeymoon. I want to thank the company for this memorable anniversary surprise, helping me arrange everything and making sure things went smoothly throughout the day. I will always rate you 5 star.